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Privacy Policies

Privacy Policies

Privacy Policies

Mountain Guide Trek and Expedition Privacy Policy

MGT's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, MGT's policies and procedures are subject to change.

In the course of serving its customers, MGT acquires, stores, and transmits customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer's name, address, and telephone number, is provided to MGTÂ by its customers to establish service. Other information – such as the customer account status, choice of services, and customer logs - is created and maintained by MGT in the normal course of providing service. This information is then forwarded to an internal sales tracking database within MGT. In addition, MGT may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security
MGT will protect the confidentiality of its customer's information, account information, and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of MGT, its partners, its employees, and other customers of MGT's services. To protect the loss, misuse, and alteration of information that is collected from customers, MGT has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?
MGT may share customer information with selected partners, for example, to provide customers with information about products that might be of interest to the customer or to enable the customer to take advantage of special partner programs. MGT may also use customer information to provide its customers with system information or information about new or upgraded products.

Disclosure of customer information and communications
MGT will not otherwise disclose its customers' personal and account information unless MGT has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of MGT, MGT's customers, or others, or where MGT has a good faith belief that the law requires such disclosure.

MGT also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that MGT stores or transmits for its customers. The circumstances under which MGT will disclose such electronic customer communications are when:

  • It is necessary to provide service to the customer.
  • It is necessary to protect the legitimate interests of MGT and its customers.
  • It is required to cooperate with interception orders, warrants, or another legal process that MGT determines in its sole discretion to be valid and enforceable.

It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by MGT and appear to pertain to the commission of a crime. 

For more information about MGT's Privacy & Security policies please contact us at:

Mountain Guide Trek & Expedition Pvt. Ltd
GPO Box: 8974 CPC 097 Thamel, Kathmandu, Nepal
Tel : +977-1-4442300
Tel/Fax :+977-1-4440883